“The software is elegant, easy to use and clearly delivers.”
CSS Home Care
Data security is critical to your business and ours.
Security isn’t just another feature for us. It’s at the core of everything we do. Leading healthcare organizations trust us to safeguard their data and we take this responsibility extremely seriously. Whether it’s HIPAA compliance, dedicated backups, or detailed auditing, we’re committed to rigorous and comprehensive security for all of our customers.
Full Data Encryption
All data, whether being sent across the internet or residing in our secure databases, is encrypted in accordance the most up-to-date SSL/TLS standards
Isolated Network Environment
Path’s Servers and Databases are hosted in a dedicated Virtual Private Cloud, where all input and output of data is strictly controlled.
We recognize how critical your data is. Database backups are conducted every 24 hours, with backup data encrypted and replicated across 2 AWS regions.
Business Associates Agreement
For HIPAA Covered Entities we offer the option to sign a Business Associates Agreement. Path has a complete BAA chain linking through to our underlying infrastructure providers including AWS.
Strict limits and controls are placed on administrative access to infrastructure and data. Direct infrastructure access is recorded in a permanent audit log.
For PHI-restricted customers we offer optional removal of PHI from email, SMS, and Push notifications. This is replaced by a hyperlink to our authenticated CRM.
We employ industry-leading sanitization algorithms to protect chat communication channels from code injection attempts.
All web traffic, including both HTTP requests and WebSocket communications, is served via secure network endpoints.